What if the Great Resignation could help make your business stronger than it was before the pandemic?
And it may be a good time to rethink your tools, Deloitte says. “Digital platforms today provide new interesting opportunities for organizations to transform work, but also the way that they access the skills in their workforce and the range in which they design their workplace,” says Steve Hatfield, Deloitte’s Global Future of Work Leader. In other words, thinking about how your organization can change its approach to work can lead to new ways to success. A new mindset could lead to expanded capabilities for employees and technology alike.
It’s time to ask yourself: Is my business as efficient as it should or could be? Around 43 percent of workers say that they’re wasting time when jumping between different digital tools at their workplaces to the detriment of their productivity, according to Deloitte. Companies should take a look at outputs versus outcomes and weed out any unnecessary systems that may not be effective. Examples will vary by business, but there’s no need to bring on a niche platform to hold short video calls if you’re able to do so through an existing application you may already have (think Slack, G Suites, and so on.)
Thinking differently about how to approach workloads is the next step, especially if a company is losing talent quickly. The Deloitte report cites that 62 percent of workers in financial services now use digital workers like software robots to automate more mundane tasks, such as data entry and classification. Rather than increasing workloads for those that are left behind, using the right digital tools to tackle low-priority work can free up an employee’s time to spend on more value-driven tasks, like helping clients face-to-face.
Reimagining the way work gets done can also drive new ways to deploy technology in the workplace. Hatfield explains that the point is to use digital tools to their full advantage and in the process, empower workers in the process. For example, workers at some Chevron plants are using goggles as holographic computers, through which they can make video calls and assess refineries in real-time without going through the hassle of traveling to a physical site.
As businesses continue to grapple with how they manage labor shortages caused by the Great Resignation, the victors may well be the ones that can think quickly in working with what they already have.
Original Article: Forget the Great Resignation. Bring on the Great Reimagination | Inc.com